Conference Key Infomation

Current Worldwide Situation

As you all know, the world is still gripped by the COVID-19 pandemic and, at the time of writing this, travel restrictions, lockdowns and shutdowns are still affecting airlines, hotels and of course, many of you. We do hope that you are all safe and well.

We are hopeful that we will be able to have the face to face, in location conference, in Sitges as planned. But at this time (March 2021), we are unable to confirm that the face to face conference will definitely go ahead.

Conference Delivery

Therefore, the conference will be delivered both face to face and online. If we are unable to confirm that the face to face conference can go ahead, then we will deliver the conference online entirely.

Face to face conference

If conditions are favourable, regional government regulations allow and a sufficient number of people buy full conference tickets, we will, at a future date confirm that the face to face conference will go ahead.

Please note that accommodation and travel should not be booked before this final confirmation is given by the conference team in writing and here on this website.

There will be a robust set of conditions regarding refunds and conditions relating to issues created by COVID will not be available for face to face ticket holders until after official confirmation that the face to face conference can go ahead.

Once face to face tickets become available and official confirmation is given, refund conditions relating to COVID will begin.

We accept no liability for loss incurred for travel and accommodation expenses if COVID related regulations prevent your travel to Spain. However, should such circumstances arise, we will refund the full conference ticket price minus the price of the online conference pass. We will also assist you, if appropriate to do so, recover any costs you have incurred for travel and accommodation from the vendors you have used. We cannot guarantee that you or we will be successful in doing so.

Online conference

Regardless of whether we are able to have the face to face conference or not, we will be streaming all sessions worldwide via our conference portal. We will be using Zoom to deliver the sessions online. All the details on how to access each session will be available via the portal.


Some of our speakers this year will be delivering their sessions online. The majority have agreed to travel to Sitges if the face to face conference goes ahead.

Where speakers are delivering online sessions, those sessions will be projected onto a screen within the face to face conference event space.

Ticket upgrading

For delegates who purchase the online conference pass, there will be an opportunity to upgrade your pass to a full conference ticket once the go ahead has been given for the face to face conference.

Read our full terms and conditions here